Our Services

Service Objectives:

All of our services are delivered based on our Four Pillars of Transformation delivery approach. These are:

• A Culture of Connection– through building trust, showing empathy and creating an authentic relationship with those we work with.
• Embedding the Five Ways to Wellbeing– through exploring ways individuals can engage with local activities and opportunities to improve their wellbeing.
• Navigating Systems with Purpose– through guiding individuals through the systems they encounter and teaching them the necessary skills to achieve the aims. This area also enables us to advocate for individuals where needed.
• From Inspiration to Transformation– ensuring that everyone we work with has a sustainable plan and open access to our support at any point in the future should they need it.

Together these pillars create a ripple effect of positive outcomes, enabling individuals and families to thrive with confidence, resilience and sustainable progress.

Referrals are made online

We accept referrals to our services from everyone – whether you are a member of the public, parent or a professional referring on behalf of a parent.

You can also scan the QR Code with your mobile device or tablet and complete the referral form.

Youth Work

Service Title: Positive Futures – Youth Groups

Service Overview: Our youth groups offer a range of activities, programmes, and workshops aimed at promoting personal development and life skills among young people.

They offer a space where young individuals can connect with peers who share similar interests, experiences, and backgrounds. These connections help combat feelings of isolation and loneliness (fostering friendships and supportive relationships).

Our youth groups are staffed by adult mentors and volunteers. These role models provide guidance, support, and encouragement (helping young individuals navigate challenges, set goals, and make positive choices in their lives).

Target Beneficiaries:  Young people aged between 10 and 18 (25 with SEND).

Session Format:  Tuesday 5:00pm – 6:30pm, at 73 Horninglow Road, Burton, DE14 2PT.  Fridays 4:00pm – 7:00pm at Beyond Black Belt Martial Arts Centre, High Street, Burton.

Commissioning Details:  This service is currently funded by the National Lottery Community Fund and The Department for Culture Media and Sport.

Service Title: Harvey Girls

Service Overview: Inspirational, innovative and interactive sessions, aimed at local Mums and their children from a wide range of backgrounds and circumstances. Harvey Girls offers a programme of active, energetic and engaging activities in a safe, non-judgemental group setting. These sessions are built on forming connections with other Mums, which progresses into being a powerful peer support network (supporting each other to navigate parenting based on their own experiences).

Target Beneficiaries:  Mums with children 5 years old and under

Session Format: Friday 10:00 – 11:30, At East Staffordshire Family Hub.

Commissioning Details: This service is currently active and seeking new funding.

Service Title: Dads 4 Dads

Service Overview: Inspirational, innovative and interactive sessions, aimed at local Dads and their children from a wide range of backgrounds and circumstances.  Dads4Dads offers a programme of active, energetic and engaging activities in a safe, non-judgemental group setting. These sessions are built on forming connections with other Dads, which progresses into being a powerful peer support network (supporting each other to navigate parenting based on their own experiences).

Target Beneficiaries:  Dads and their children

Session Format:  One Saturday morning, monthly (two-hour sessions) at the ‘Family Hub’ Bungalow, Abbot Beyne School, Winshill.

Commissioning Details:  This service is currently active and seeking new funding.

Service Title: Martial Arts Group

Service Overview: A whole-family orientated group offering physical games in a safe, accommodating and welcoming gym setting. Sessions are structured around a warm-up activity then a main activity focusing on delivering key skills such as resilience, focus and self-discipline. These sessions support families to navigate potential parenting challenges they may face as they model structure, routine and a consistent message around expectations and boundaries.

Our Martial arts group is more than kicking and punching:

• It supports discipline
• It builds self-confidence
• It supports having a routine; showing up when you don’t feel like it and learning that you are capable of way more than you think!

Target Beneficiaries:  Children over 5 years old and their parent(s).

Session Format:  Every Friday, from 4pm – 5pm & 5pm – 6pm (session times are allocated based on age and individual needs).

Commissioning Details:  This service is currently active and is funded through East Staffordshire Borough Council Community Safety Partnership.

Service Title: Turnaround

Service Overview: Turnaround is a youth early-intervention programme led by the Ministry of Justice and commissioned by Staffordshire County Council. The programme is aimed at children and young people aged around 10-17 years who are on the cusp of the youth justice system i.e., those who have low-level contact, or are showing signs of entering offending behaviour, but are not yet under statutory youth justice orders.

Our approach to the Turnaround programme is to provide a Youth Practitioner who matches the interests and passions of the young person, which we then build a 12-week support plan around.

If you would like to know more about this service then please contact the team at East Staffordshire Family Support Service.

Target Beneficiaries:  Young people aged between 10 and 18 (25 with SEND).

Session Format:  Time and venue will be agreed on an individual basis.

Commissioning Details:  This service is currently commissioned by Staffordshire County Council.

Service Title: Young Person’s Flexible Framework

Service Overview: This Framework is intended to deliver support to children and young people in their education settings and communities across Staffordshire.  It focuses particularly on those who need agreed specific support to engage positively with education either individually or in groups.

East Staffordshire Family Support Service has been commissioned to provide a Mentoring Programme to eligible young people (and their family where needed) across East Staffordshire. To refer into this service referrals must be approved at your district SEND & Inclusion Hub.

Target Beneficiaries:  Young people aged between 4 and 25 with SEND.

Session Format:  Time and venue will be agreed on an individual basis.

Commissioning Details:  This service is currently commissioned by Staffordshire County Council.

If you would like to know more about this service then please contact the team at East Staffordshire Family Support Service.

Connect With Us

Service Title:  School Link Worker – Abbot Beyne school

Service Overview:  Our School Link Work sees us work in partnership with Abbot Beyne school, to provide a School Link Worker who works with pupils, parents and teachers towards achieving agreed aims.  Through creating a non-judgemental connection, a plan is created between the child, family and the School Link Worker to navigate through the presenting needs and achieve the required changes.

Target Beneficiaries:  Families and young people who may be struggling to engage in school.

Session Format:  To be confirmed.

Commissioning Details:  This service is currently funded by Abbot Beyne School.

Service Title: Connect Line

Service Overview: A service offering information and guidance around strategies, offering a supportive and empathetic solution-focused telephone line. The Connect Line is not a crisis line. Anyone can call without requiring a referral.  The Connect Line serves as a first point of contact where families can receive information or signposting to our Preferred Partners.

Target Beneficiaries:  Families who are unsure of where to access the correct support.

Session Format:  Available during office opening hours.

Commissioning Details:  This service is currently active and is seeking new funding.

Family Voice Staffordshire

Service Title: Family Voice Staffordshire

Service Overview: Family Voice Staffordshire aims to improve outcomes and services in all areas of the lives of children, young people and their parents/carers, for the benefit of families (with a particular focus around informing the improvement of health provisions across Staffordshire).

Target Beneficiaries:  To enable families:

• Voices to be heard.
• To ensure that public money gets spent appropriately.
• To access GP’s and their services.

Session Format:  To be confirmed.

Commissioning Details:  This service is currently active and is seeking new funding.

Service Title:  Music, Movement and Choir

Service Overview:  Music and movement sessions facilitate an educational experience based on learning through play, exploring early language and developing parent-child interaction and emotional connection. Our whole family orientated choir group allows participants to engage in singing based activities. These sessions offer a mix of simple warm‑ups, call‑and‑response songs and familiar tunes that everyone can enjoy (encouraging teamwork and shared accomplishment).  Beyond the fun, our choir strengthens bonds, boosts confidence and supports emotional wellbeing.

Target Beneficiaries:  Families and young people who enjoy singing.

Session Format:  To be confirmed

Commissioning Details:  This service is not currently active and is seeking new funding.